I’m Rachael Wanjiku, a dependable and hardworking virtual assistant from Kenya with a strong background in customer support, email marketing, and administrative operations. I bring over five years of experience supporting both local and international teams, and I thrive in fast-paced environments where organization, clear communication, and follow-through really matter.

One of my most impactful roles was working remotely for a Costa Rican English academy, where I managed the registration process, set up online classes using Google Classrooms and GSuite, assigned teachers, tracked student progress, and provided technical and customer support for students. That experience taught me how to manage multiple tasks at once and solve problems calmly and professionally.

Beyond education, I’ve also worked as an Executive Assistant founders. I handled everything from email and calendar management to scheduling appointments, compiling reports, and responding to client inquiries. I’ve also created and scheduled email marketing campaigns in Mailchimp, maintained spreadsheets for internal operations, and helped develop workflows for smoother team communication.

I’m highly proficient in Google Workspace, Microsoft Office, Calendly, Canva, and basic CRM systems. I enjoy creating clarity behind the scenes—keeping tasks organized, clients informed, and teams on track.

I’m a quick learner, an effective communicator, and someone who takes ownership of my work. If you need someone to bring consistency, organization, and follow-through to your operations, I’d love to support your team.